The developers also shared a workaround that might come in handy if the Plex app is not working for you as well. But some suggest that the issue persists on the newer generation of Samsung Smart TVs as well, hinting that the recent update is at play.How to troubleshoot Plex error messages?
For example, one of the most common error messages reads as follows: “ An error occurred while attempting to play this video .” The problem is that the error persists even after restarting the app. Let’s see what else you can do to troubleshoot this problem. First of all, make sure to update your Plex Media Server and app to the latest releases.How to fix Plex Media Server keeps crashing on Android devices?
First of all, make sure to update your Plex Media Server and app to the latest releases. If you’re getting this error on an Android device, go to Settings and select Quality settings. Then enable the option that allows you to play smaller videos.Why can't I connect to my Plex server outside of network?
No remote access If you're able to access the Plex server using a client on the same network but are unable to connect outside, the most likely cause of the problem is the router. Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world.