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Frequently Asked Questions

What is the book Now Pay Later rate?

Book Now, Pay Later rates allows you to cancel and get a full refund for your stay as long as you do so more than 72 hours before your scheduled check-in time. Again, if you need to cancel with less than 72 hours till check-in, you can still do so for a 1-night fee.

Why should I join IHG rewards?

Join IHG® Rewards to get these big offers. Plus, you’ll always save when you book with our Member Rate, bank more points, and so much more. It’s time to end the year right and wrap up holiday travel with more points and savings.

What is the cancellation policy at IHG Hotels?

Depending on the type of rate that you’ve booked, IHG will allow you to cancel a reservation up to 24 hours to 72 hours until your check-in time. If the free cancellation time window for your booking rate has passed, you can still cancel your reservation, but you’ll have to pay a fee equal to a 1-night stay.

How do I edit my IHG stays?

Head to the IHG website, sign in to your IHG Rewards account, and then click on Stays and Events. Click on Stays and Events to edit your IHG stays. Image Credit: IHG From there, all of your upcoming stays will be viewable under Upcoming Stays.

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